Yes, Backyard Pyre offers a dedicated trade program for landscape architects, designers, and contractors who specify luxury fire features. This guide covers installation requirements, warranty details, trade pricing, and specification support resources. We focus on how professionals can access exclusive pricing and direct support for Elementi and Modeno products.
Installation Requirements
Proper installation is the foundation of a safe and functional outdoor fire feature. Backyard Pyre emphasizes that all gas lines must be installed by a licensed gas fitter to maintain warranty validity. This requirement ensures that the connection to the home's gas supply or propane tank meets local safety codes and manufacturer standards.
Fuel Type Considerations
Designers must specify whether a project requires propane or natural gas. Propane models use a standard refillable tank hidden in the base, offering portability and ease of placement. Natural gas models connect to a dedicated line, providing a permanent, unlimited supply. The choice impacts site planning and utility access.
Clearance and Placement
Every fire feature requires specific clearance from walls, railings, and furniture. Typically, a range of 24 to 36 inches is recommended to ensure safety and proper airflow. Designers should verify these dimensions against the specific model's installation instructions before finalizing floor plans.
Warranty Exclusions
Understanding what is not covered is just as important as knowing what is. The manufacturer's warranty does not cover damage caused by shipping, staining, or abuse. Normal wear and tear, including fading, natural weathering, and minor chipping, are also excluded. These exclusions reflect the reality of outdoor materials exposed to the elements.
Material Variations
For cast concrete and GFRC products, minor color and texture variations are typical and not considered defects. The hand-finished nature of these materials means that each unit may have slight differences in pattern or surface texture. Designers should communicate this to clients to manage expectations regarding uniformity.
Improper Installation
Any damage resulting from improper installation, repair, or modification by anyone other than the manufacturer voids the warranty. This includes unauthorized changes to the gas line or burner assembly. Adhering to the provided installation guidelines is critical for maintaining coverage.
Warranty Coverage Period
Elementi fire features and accessories come with a limited warranty against defects in parts and workmanship. The standard coverage period is one year from the date of purchase. During this time, the manufacturer will repair or replace defective products at its option. This period provides a baseline of protection for new installations.
Modeno Products
Modeno fire features, manufactured by the same parent company, carry the same one-year limited warranty. The coverage terms and exclusions are identical to those of the Elementi line. This consistency simplifies the specification process for designers working with both brands.
Defects Covered
The warranty covers defects in parts and workmanship under normal use and service. If a component fails due to a manufacturing flaw within the coverage period, the manufacturer will address the issue. This includes issues with the burner assembly, ignition systems, and structural integrity of the concrete or porcelain body.
Repair vs. Replacement
The manufacturer retains the discretion to either repair the defective product or replace it entirely. There is no charge for replacement parts or the product itself. However, the consumer is responsible for returning the product to the original place of purchase. This process ensures that the unit is inspected and handled correctly.
Trade Program Pricing
Backyard Pyre offers exclusive trade pricing on the full Elementi Fire catalogue. This includes fire tables, fire bowls, outdoor furniture, and accessories. Volume projects may receive additional consideration, making the program suitable for large-scale developments or multi-unit residential projects. Trade pricing is designed to support professionals who specify these products for their clients.
Accessing Trade Rates
To access trade pricing, professionals must apply for trade access. The application process typically involves submitting business information and project types. Approval is usually granted within the same business day, allowing for quick integration into ongoing projects.
CAD/BIM Resources
Spec Sheet Generator
The spec sheet generator allows users to input specific model details, fuel types, and finishes. This tool produces a professional document that can be included in project packages. It streamlines the communication between designers, contractors, and manufacturers, reducing the risk of errors during installation.
Designer Specification Support
Backyard Pyre provides direct access to Tyler, the founder, for spec consultation and product selection. This is not a call center; it is a direct line to a partner who knows the products and the industry. Designers can consult on budget, space, fuel type, and aesthetic to ensure the right piece is selected for each project.
Personalized Consultation
The consultation process is tailored to the specific needs of the project. Whether it is a single luxury home or a commercial development, the support team helps match the fire feature to the architecture and the client's lifestyle. This personalized approach ensures that the final installation meets both functional and design goals.
Designer Trade Programs
The trade program is built for outdoor professionals, including landscape architects, interior designers, and custom home builders. It provides a reliable source for luxury fire features that serve as centerpieces in outdoor spaces. By partnering with Backyard Pyre, designers gain access to a curated selection of high-quality products that enhance property value and client satisfaction.
Project Coordination
Backyard Pyre handles ordering, coordination, and delivery with the same attentive care extended to every customer. Project timelines are respected, and delivery is coordinated to job sites or client addresses. This level of service ensures that designers can focus on the build while the vendor manages the logistics.
Contractor Pricing Discounts
Contractors and pool and patio specialists can benefit from the trade program's pricing structure. The program is designed to support professionals who install these features as part of larger outdoor living projects. By applying for trade access, contractors can access exclusive rates that help maintain project margins while delivering premium quality to their clients.
Volume Considerations
For projects involving multiple units, volume considerations may apply. This allows for more competitive pricing on large orders, which is beneficial for commercial developers or multi-family residential projects. The trade team can provide specific quotes based on the scale of the project.
Specification Support Resources
Backyard Pyre offers a range of resources to support the specification process. These include product catalogs, warranty information, and shipping policies. The company's website provides detailed descriptions of each product, including dimensions, heat output, and material specifications. This information is crucial for making informed decisions during the design phase.
Documentation and Support
In addition to online resources, the trade team provides direct support for any questions that arise during the specification process. This includes guidance on fuel types, installation clearances, and warranty terms. By leveraging these resources, designers can ensure that their specifications are accurate and complete.
Key Takeaways
- Backyard Pyre offers a dedicated trade program for designers and contractors specifying Elementi and Modeno fire features.
- All gas lines must be installed by a licensed gas fitter to maintain warranty validity.
- The standard warranty coverage period is one year from the date of purchase for both Elementi and Modeno products.
- Warranty exclusions include shipping damage, staining, abuse, and normal wear and tear such as fading and minor chipping.
- Trade pricing is available on the full catalogue, with additional consideration for volume projects.
- A spec sheet generator is available to help designers create detailed documentation for their projects.
- Direct access to the founder provides personalized consultation on product selection and project coordination.
- The trade program supports a wide range of professionals, including landscape architects, interior designers, and custom home builders.
Frequently Asked Questions
Who is eligible for the Backyard Pyre trade program?
The trade program is open to landscape architects, outdoor living designers, interior designers, custom home builders, pool and patio contractors, outdoor kitchen specialists, hospitality and resort developers, and commercial property developers.
How do I apply for trade access?
You can apply by submitting a trade inquiry with your business information and project types. Approval is typically granted within the same business day.
What is the warranty period for Elementi fire features?
Elementi fire features and accessories come with a one-year limited warranty against defects in parts and workmanship from the date of purchase.
Are Modeno products covered by the same warranty?
Yes, Modeno fire features carry the same one-year limited warranty as Elementi products, with identical coverage terms and exclusions.
Do I need a licensed professional to install the fire feature?
Yes, all gas lines must be installed by a licensed gas fitter. This is a requirement to maintain the validity of the manufacturer's warranty.
What is not covered under the warranty?
The warranty does not cover damage caused by shipping, staining, abuse, or normal wear and tear. This includes fading, natural weathering, minor chipping, and non-structural hairline cracks.
Can I get trade pricing for volume projects?
Yes, volume projects receive additional consideration for trade pricing. This is beneficial for large-scale developments or multi-unit residential projects.
What resources are available for specification support?
Backyard Pyre provides a spec sheet generator, product catalogs, and direct access to the founder for consultation on product selection and project coordination.